Parsons Ranch is a family ranch operated by Melanie as an individual in California. This policy explains how we handle information through ParsonsRanch.com, contact inquiries, and our private Ranch Dashboard tools, including herd records, the Expense Log, and customer order forms. Bill assists with the website and ranch communications under the Parsons Group project name.
Information we collect
When you contact us: your name, email address, optional telephone number, inquiry topic, message, and any request to receive ranch news. If you check the beef-order box, a telephone number, full mailing address, and a half or whole animal share selection are also required. These details are emailed to Melanie and Bill with your request. You choose what to include in your message. Please do not submit credit card or bank details, Social Security numbers, passwords, or other sensitive personal information.
Private ranch records: authorized ranch users enter animal identification, family history, health and procedure records, care tasks, expenses, supplier descriptions, notes, report recipient details, and buyer details entered to prepare purchase agreements. These records can contain personal information about owners, ranch partners, suppliers, or other contacts. They are intended for ranch operations and are not displayed publicly.
Technical information: our hosting and service providers may process IP addresses, browser and device information, request times, delivery records, and security logs. Our application also uses hashed IP addresses and request counters to limit abusive contact submissions and login attempts.
How we use information
- Respond to inquiries and communicate about the ranch and cattle.
- Maintain authorized herd, care, expense, and historical ranch records.
- Prepare and email requested purchase agreements; create, download, and email requested reports, and deliver configured care reminders.
- Send occasional ranch news when you request it separately.
- Operate and improve the website, prevent spam and unauthorized access, and meet legal obligations.
The contact form starts a conversation. It does not place a meat order, reserve a product, transfer animal ownership, or process a payment.
Who receives information
Contact form messages are emailed to Melanie, with a copy to Bill at Parsons Group for website and communications support. Authorized ranch users can access private records. Reports are emailed to the recipient selected by the authorized ranch user; report emails are not automatically copied to Bill. An authorized user preparing a purchase agreement can choose to copy Melanie and send Bill at Parsons Group a BCC copy for ranch and business support. Both options are initially checked and can be turned off before sending. Customer replies go to Melanie and do not automatically copy Bill. When a ranch user prepares a numbered purchase agreement, we store its buyer details, exact PDF, unique number, preparation time, and successful email-send time in the private ranch records. The private customer list stores first name, last name, email address, phone, and mailing address for repeat agreements. Authorized ranch users may update or remove customer-list entries; removing a contact does not delete previously issued agreements. Email acceptance replies go to Melanie’s mailbox and are not automatically read or marked accepted by the dashboard. Generated and emailed copies also remain with their recipients.
We use service providers to operate these functions: OpenAI’s Sites hosting services and Cloudflare infrastructure for website delivery and stored ranch records; Resend for inquiry, report, and reminder email delivery; Squarespace for our domain and branded email forwarding; and Google/Gmail for Melanie’s email and Google Fonts for website typography. Each provider may process information needed to provide and secure its service. Information is not sent to every provider for every function.
We may share relevant information with a service provider or ranch business contact when needed to carry out an arrangement you request, or when required by law or reasonably necessary to protect people, security, or legal rights. We do not sell or rent personal information, share it for cross-context behavioral advertising, or provide contact lists to unrelated advertisers.
Cookies, fonts, and tracking choices
We have not installed advertising pixels or audience analytics tools in the website application. Hosting and security services may use necessary cookies or similar technical mechanisms. The ranch code is held in the active page’s memory; locking or refreshing the private app clears that code from the page.
Our pages request fonts from Google Fonts, which exposes connection information such as your IP address and browser details to Google. Links to outside websites and email services are governed by those services’ own privacy practices.
Browsers may send Do Not Track or Global Privacy Control signals. Because we do not sell personal information or use it for targeted advertising, no such activity needs to be switched off when those signals are received. The application does not otherwise change its necessary functions in response to Do Not Track. We do not authorize third-party advertising networks to track visitors across websites through this site.
Email preferences
Submitting an inquiry does not automatically subscribe you to promotional email. The optional ranch-news checkbox is unchecked unless you select it, and your choice is included in the inquiry sent to us.
You can stop promotional messages by replying with “unsubscribe” or emailing Melanie@ParsonsRanch.com. We will honor opt-out requests within 10 business days. We may still send necessary replies or operational messages you request, such as a report or a response to an active inquiry.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including ongoing inquiries, ranch history, recordkeeping, security, and legal obligations. Animal history may be kept long term. Authorized users can download record backups and restore them after review. A restore retains a private copy of the prior records for recovery. Downloaded backups include buyer contact details and saved agreements, and may be stored in the designated Parsons Ranch Backup folder in Bill’s Google Drive by an authorized user. When configured, an authorized user can choose Save backup to Google Drive to send the records and matching guide to the designated ranch folders through an authenticated Google Apps Script uploader. Backups are saved on request; no scheduled backup is enabled. Removing a duplicate or mistakenly entered animal from the private app retains a private recovery snapshot for support and recordkeeping; it does not erase previously saved agreements or sent emails. Authorized users can edit or delete expense entries using the app. Email correspondence, service logs, and backups may follow different retention schedules; there is no single automatic deletion period for all information.
We use HTTPS, restricted access to private records, and server-side access checks and abuse controls. No internet service or email system is completely secure. Authorized users should keep the ranch code private and lock the app on shared devices. Once a report is downloaded or emailed, copies held by its recipients are outside the website’s control.
Your choices and privacy requests
Email Melanie@ParsonsRanch.com to ask what personal information we hold about you, request a correction or deletion, change email preferences, or raise a concern. You do not need a website account to make a request. Please identify the information or interaction involved without sending sensitive documents in your first message.
We may ask for reasonable information to verify your identity or authority before providing or changing records. We will respond as required by applicable law. Some information may need to be retained for legal, security, or legitimate recordkeeping reasons, and we cannot erase copies independently held by other recipients. Additional rights may apply depending on your location and the law’s applicability; we will not discriminate against you for exercising applicable privacy rights.
Children and processing locations
This site is intended for general ranch information and adult ranch operations, not for children under 13. We do not knowingly collect personal information from children under 13. Contact Melanie if you believe a child has submitted personal information so we can review and remove it as appropriate.
The ranch operates in the United States. Our service providers may process information in the United States or other countries where they operate, which may have different privacy laws.
Policy changes and contact
We will post updates on this page and change the date above. If our information practices change materially, we will provide additional notice or seek consent where required.
For privacy questions or requests, contact Melanie, the operator of Parsons Ranch:
Melanie@ParsonsRanch.com